Patients’ Perception on Doctor –Pharmacist Collaborative Practice In Medical Care
Contenu principal de l'article
Résumé
Patient care is a complex activity demanding cooperative work between health and social care professionals for optimal outcomes. Patient satisfaction is a yardstick for measuring quality of care and has become a standard part of evaluation of healthcare system. The study intends to find out the patients’ level of satisfaction with care received and their perception of doctor-pharmacist collaboration. The study is a survey using questionnaires to determine the attitudes and expectations of patients that consented to take part in the research. The data obtained were computed and analyzed using a computer based analytical software. A descriptive statistics of the responses showed consensus decision amongst the respondents. From the one-way analysis of variance, there was no significant difference (p= 0.591) in the mean perception score across occupational status, educational status (P= 0.162) and age groups. An independent-samples t-test showed no significant difference (p=0.287) across gender. The Patients showed satisfaction with care received and expressed that doctor-pharmacist collaboration will reduce medication problems, mistakes/risks as well as improve the quality of care with an expectation that such collaboration is necessary and should be encouraged.
Téléchargements
Renseignements sur l'article
Cette œuvre est sous licence Creative Commons Attribution - Pas d'Utilisation Commerciale - Pas de Modification 4.0 International.
Références
Audrey L (2003); Interprofessional collaboration: from policy to practice in health and social care. Taylor & Francis group. Pp 44-55.
Brennan C, Donnelly K and Somani S (2011); Needs and Opportunities for Achieving Optimal Outcomes from the Use of Medicines in Hospitals and Health Systems: American Journal of Health-System Pharmacy. 68 (12) 1086-1096.
Delgado A, Andrés L, López-Fernández, Luna JD, Gil N, Jiménez M, and Puga A. (2008); Patient expectations are not always the same: Journal of Epidemiology and Community Health. 62: 427-434.
Döhler N, Krolop L, Ringsdorf S, Meier K, Ko YD, Kuhn W, Schwalbe O and Jaehde U (2011); Task allocation in cancer medication management - Integrating the pharmacist: Patient Education and Counseling. 83 (3): 367-374.
Eduardo S, Dana ES, Cameron K and Shawn CB (2003); Can team work enhance patient safety? : Risk management foundation, Harvard medical institutions. Forum. 5-10
Gill L and White L (2009); A critical review of patient satisfaction: Leadership in health services. 22 (1): 8 – 9.
Greene JY, Weinberger M, and Mamlin JJ (1980); Patient attitudes toward health care: Expectations of primary care in a clinic setting. Social Science and Medicine. Part A: Medical Psychology & Medical Sociology. 14 (2): 133-138.
Holden LM, Watts DD and Walker PH (2010); Communication and collaboration: it’s about the Pharmacists, as well as the physicians and nurses: Quality and safety in health care Institute for Healthcare Improvement. 19: 169-172.
Isetts BJ, Schondelmeyer SW, Heaton AH, Wadd WB, Hardie NA, Artz MB (2006); Effects of collaborative drug therapy management on patients' perceptions of care and health-related quality of life: Research in Social and Administrative Pharmacy. 2 (1):129-142.
Jacobson Vann JC, Christofferson S, Humble CG, Wegner SE, Feaganes JR and Trygstad TK (2010); Pharmacist and physician satisfaction and rates of switching to preferred medications associated with an instant prior authorization program for proton pump
inhibitors in the North Carolina Medicaid program: Journal of Managed Care Pharmacy. 16 (4): 250- 263.
Kalisch LM, Roughead EE and Gilbert AL (2010); Improving heart failure outcomes with pharmacistphysician collaboration: how close are we? : Future Cardiology. 6(2):255-268.
Keshishian F, Colodny N and Boone RT (2008); Physician-patient and pharmacist-patient communication: geriatrics' perceptions and opinions: Patient Education and Counseling. 71 (2): 265-284.
Kravitz RL (2001); The physician-patient relationship measuring patients’ expectations and request: Annals of internal medicine. 134(9): 881- 888.
Lalonde L, Hudon E, Goudreau J, Bélanger D, Villeneuve J, Perreault S, Blais L, and Lamarre D (2011); Physician-pharmacist collaborative care in dyslipidemia management: The perception of clinicians and patients: Research in Social and Administrative Pharmacy. 7 (3): 233–245
Liu Y and Doucette WR (2011); Exploring stages of pharmacist-physician collaboration using the model of collaborative working relationship: Journal of the American Pharmacists Association. 51 (3) 412-417
Locca JF, Niquille A, Krähenbühl JM, Figueiredo H, and Bugnon O (2009); Physician-pharmacist collaboration: a way to improve the quality of drug prescribing: Revue medicale suisse. 5 (227): 2382-2384, 2386-2387.
O’Leary KJ, Buck R, Fligiel HM, Haviley C, Slade ME, Landler MP, Kulkarni N, Hinami K, Lee J, Cohen SE, Williams MV and Wayne DB (2011); Structured Interdisciplinary Rounds in a Medical Teaching Unit Improving Patient Safety: Archives of Internal Medicine. 171 (7): 678-684.
Ratiopharm (2004); Consumers’ perception of pharmacy: The ratiopharm CFP report on pharmacy services. www.ratiopharm.ca (accessed 06/07/13)
Reader’s digest (2011); Australia's Most Trusted Professions: Reader’s digest Australia. Number 32. http://www.readersdigest.com.au/australias-mosttrusted-professions-2011
Rigby Debbie (2010); Collaboration between doctors and pharmacists in the community: Australian Prescriber. 33 (6): 191–193.
Rosenthal M, Makowsky MJ, Tsuyuki RT and Madill HM (2010); Patient’s Perspectives on Team-Based Care by a Clinical Pharmacist: Case Report; Canadian Journal of Hospital Pharmacy. 63 (1): 38–40.
Rowe P (2007); Essential Statistics for the Pharmaceutical Sciences: John Wiley & Sons Ltd, England www.wileyeurope.com
Tinelli M, Ryan M and Bond C (2009); Patients' preferences for an increased pharmacist role in the management of drug therapy: International Journal of Pharmacy Practice. 17 (5): 275–282.
Zebiene E, Razgauskas E, Basys V, Baubiniene A, Gurevicius R, Padaiga Z and Svab I (2004); Meeting patient’s expectations in primary care consultations in Lithuania. International Journal for Quality in Health Care. 16 (1): 83–89.
Zwarenstein M, Goldman J and Reeves S (2009); Interprofessional collaboration: effects of practice based interventions on professional practice and healthcare outcomes: Cochrane Database Systematic Reviews. (3): CD000072.